Responsibilities:
Research:
• Lead and/or partner on research activities that translate insights into actionable strategies and validated designs, both generative and evaluative.
• Conduct heuristic analysis of existing designs and provide actionable deliverables to enhance the usability of our product.
• Facilitate generative and evaluative studies that inform our product roadmap and ensure designs meet both user needs and business objectives.
• Generate research artifacts including study guides and prototypes, both high and low fidelity.
Design (Strategy and Execution):
• Synthesize brand, user, and business needs into innovative, functional, creative, and measurable design solutions.
• Build a firm understanding of our core user base and the challenges they face along the customer journey. Consolidate complex concepts into easy-to-understand designs for a global audience with varying degrees of product and domain knowledge.
• Communicate and overcome challenges around localization when designing for a global audience.
• Produce User Flows, UI Specs, Information Architectures, Taxonomies, Storyboards, Design Standards, and other relevant UX artifacts.
Operations:
• Work collaboratively with product, engineering, brand, and other members of our growing Product and Design team. Help facilitate working design sessions.
• Participate in internal weekly design checkpoints and external bi-weekly leadership presentations.
• Work closely with design leadership and domain peers to ensure integrations are seamless from a user perspective. Contribute to and actively update our style guide library.
• Participate and/or lead bi-weekly design system meetings.
• Stay current on accessibility and designing for inclusion standards and trends.
80% Execution / 20% Research & Strategy – this will shift as team grows and you evolve in your role.
Requirements:
• 5-7 years as a Product or UX Designer.
• Bachelor's degree in UX/UI design, human-computer interaction (HCI), product design, graphic design or related degree.
• Portfolio of online work solving customer problems and business objectives.
• Thorough understanding of user-centered design processes with deep expertise in interaction design, user interface design, research, processes, tools, and overall best practices.
• Firm understanding of both growing and mature UX team structures that can flex as we evolve.
• Proficiency in Figma, Sketch, Adobe CS, and willingness to learn other tools as they emerge.
• Experience creating and updating design systems or UI kits in either FIGMA or Sketch.
• Knowledge of defining guidelines and applying accessibility standards to component-based designs
Nice to haves:
• Experience working on in-vehicle clusters, mobile applications, or e-commerce.
• Experience with AR, VR, and 3D modeling.
• Service Design experience.