Our PMO is a passionate group of servant leaders supporting high-performing teams. We are committed to quality, continuously learning and relentlessly improving. Our work directly impacts the company’s goals and mission. Want to make a difference? Join us!
Responsibilities
Responsibilities include, but are not limited to, the following:
- Develop comprehensive project charters which define the scope, objectives, success factors, deliverables, and resource requirements
- Develop Return on Investment (ROI) calculations and business justification cases for approval
- Work closely with System and Business Analysts to develop detailed business requirements
- Develop detailed project plans that identify tasks, timelines, dependencies, critical path items, resource requirements, etc.
- Directly manage assigned project resources and tasks priorities
- Proactively track project-related issues and risks and develop mitigation plans
- Continuously monitor the health of projects and escalate issues and challenges as required
- Lead project meetings and status reporting sessions
- Manage vendor resources and assist with contract and statement of work (SOW) negotiations
- Actively manage project scope and any necessary change management activities
- Work with IT leadership to develop strategic plans, technology roadmaps, and detailed budgets
- Contribute to process improvement initiatives as it relates to improving project delivery.
Who we’re looking for:
Successful candidates will thrive in a fast-paced environment and demonstrate a record of achievement:
- 8+ years’ experience in IT including 6 years managing medium-scale IT Business System implementations
- Experience implementing Tier 1 CRM and/or ERP applications; cloud or on-premise-based deployments
- Solid experience with project management planning tools
- A thorough understanding of Project Life Cycle management methodologies and controls
- Excellent written and verbal communications skills. Communicate with all levels of the organization, from individual contributors to leadership
- Strong organizational skills, problem-solving skills, and detail orientated
- Listen and support teams in problem-identification and decision making
- Encourage an environment that values mutual respect, openness, and courage
- Think beyond day-to-day activities
- Ability to manage and delegate work as part of a team in a matrix environment
- Must be available to work periodically weekends and off-hours for on-site or off-site deployment support
- Bachelor’s degree in IT-related field, or equivalent work experience
We’d also love to see, though not required:
- Six Sigma or other related continuous improvement methodology experience is desired
- PMI’s Project Management Professional (PMP)® certification highly desired
- Agile/Scrum methodology experience a plus