Job Requirements: ‪

• 2 years minimum experience providing ‪technical support
• Office suite; Word, Excel, & Outlook
• Outlook & Outlook Express email configuration,
• In-depth knowledge of Windows OS
• ‪PC imaging and configuration
• TCP/IP, Routers, WAPs, Wireless, and other networking devices
• Spyware / adware removal tools / antivirus programs
• Savvy with search engine techniques
• ‪Tech must be comfortable with all facets of PC, laptop hardware, setup and maintenance; including installation and configuration of hard drives, NIC's, printers, and other PC accessories.
• experience with Network security and SAP strongly desired but not required
• Business/Enterprise experience highly desirable (not essential)

Job Duties:

• Apply skills described above to resolve clients’ issues
• Troubleshoot software, hardware, network issues & peripherals
• Network/Systems Administration (Business environment)
• Reinstallation of OS
• Removal of viruses/malware
• Software upgrades and installation
• PC Imaging and configuration
• Helping end users understand software