ESSENTIAL ACCOUNTABILITIES: Describe the top five to ten essential accountabilities of this position that account for 5% or more of time spent on an annual basis or are critical to the successful performance of the job, starting with the essential accountability that you perform most frequently. Each statement should specify the purpose of the accountability, how it is accomplished, and the end result.
Essential Accountability Percent of Time
Partner with Manager of Accessibility in supporting customers who report issues with our content and AT, present solutions and/or reasonable workarounds 30%
As assigned, use assistive technologies to test products for accessibility gaps prior to customer usage. 30%
Document identified issues, recommended solutions, best practices, user guides, & documentation for remediation of accessibility violations related to AT 20%
Provide consultation to sales & product teams as they develop content and technology plans 20%
OTHER REQUIRED ACCOUNTABILITIES: Describe any additional accountabilities not included under the essential accountabilities section, which are part of the job
DIMENSIONS: Provide specific dollars and/or unit measures which indicate the position’s impact or effect on the business (think in terms of revenue or expense dollars, staff size, etc.).
It is a legal requirement under a number of Federal laws that individuals have equal access to digital products and services, in such a manner that they are not discriminated against by not being able to fully and independently access and use a website’s or product’s functions and features with relatively the same ease of use and in as timely a manner as individuals without disabilities.
Up to $100M of revenue is at risk due to accessibility concerns by customers.
KNOWLEDGE & EXPERIENCE: Describe the knowledge and skills needed for competent performance of the position. Specify why the knowledge or experience is required by referring to how it is used in performing the essential accountabilities.
· Current assistive technology professional certification required; IAAP certification preferred.
· Extensive knowledge and experience with WCAG accessibility standards and guidelines
· Deep expertise in latest trends in and usage of assistive technologies (i.e., screen readers, text-to-speech, etc.)
· Extensive knowledge of digital accessibility auditing and quality assurance tools and processes
· Strong understanding of best practices for creating accessible documents (PDF, Word documents, PowerPoints, Videos, etc.)
· Demonstrated ability to troubleshoot AT-related software and specialized AT-related computer hardware
· Demonstrated knowledge of assistive technology’s use for educational digital materials
· Demonstrated knowledge in various assistive hardware
· Knowledge of universal design/how assistive technology is useful for people with and without disabilities in an educational setting