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Senior Program Manager

Woburn, MA

Primary Responsibilities:
· Lead cross functional teams to define projects, programs and plans while successfully leading the delivery of projects in a matrixed environment
· Provide reviews and updates on status as required by the business; help to enhance regular program review forums and processes
· Balance the constraints of scope, quality, schedule, budget, resources and manage program risks
· Effectively communicate project expectations to team members, stakeholders and executive leadership in a timely and clear fashion
· Produce clear and concise executive reports and have confidence to present to an executive-level audience
· Influence team members to take positive action and accountability for their assigned work
· Manage risks to programs, actively engage in early risk detection developing mitigation and contingency strategies; highlight issues as they arise
· Partner with internal stakeholders and supporting teams to ensure continuous alignment, build strong relationships
· Collaborate with various areas of the organization to identify resource, budget and time constraints, provide direction on finding solutions to issues
· Collaborate with cross functional teams to execute on transformational programs that include new processes, systems and change management.
· Manage vendors, submit invoices and track expenses

Knowledge, Skills and Abilities Required:
· Strong leadership skills and confidence to challenge ideas
· Ability to drive consensus and team decisions
· Ability to influence others
· Strong interpersonal and team building skills
· Ability to liaise with key stakeholders and leaders to build relationships that strengthen communication, collaboration and alignment
· Strong communication and presentation skills to report to all levels of the business
· Organized and detail oriented; able to work independently
· Ability to effectively work under pressure and meet deadlines
· Ability to multitask and prioritize tasks effectively
· Ability to accept instruction and feedback from others to build and improve
· Strong analytical skills
· Self-starter; ability to motivate others

Education and Experience:
· Bachelor’s degree or equivalent experience in a technical field
· 7+ years of project or program management in a fast paced environment
· Knowledge of agile software development practices (certification preferred)
· Knowledge of program management practices (PMP preferred)
· Experience with process definition and maintenance
· Knowledge of records and information management processes in industry, a plus

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