SUMMARY/ROLE:

In this position, you will be on a team that responds to Incident and Service Requests to maintain service level requirements, workload schedules of IWS/TWS, and print schedules of reports.
You will be mainly responsible for in-depth batch jobs, and make recommendations for improvements.
 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Analyze complex application dependencies and pre-requisite relationships and work actively with the applications developers to optimize job processing and scheduling aligned to business requirements.
• Coordinate and implement batch scheduling on new and existing projects for all environments.
• Provide direct support on all batch-scheduling changes.
• Identify technical, infrastructure, procedural issues, and coordinate batch scheduling needs.
• Assist in operations architecture, including event monitoring.
• Manage and monitor LRS based print\output management environment.
• Provide functional product support for Scheduling Software (IWS/TWS).
• Provide basic troubleshooting of problems. Escalate accordingly.

Preferred:          

• IBM/Tivoli Workload Scheduler certification a plus.
• LRS Enterprise Output Management.
• Micro Focus Enterprise experience.
• Cloud environment experience (AWS, Azure, GCP)
• Experience supporting multiple customers.

SKILLS REQUIRED FOR THE POSITION
 In-depth knowledge of IBM/Tivoli Workload Scheduler (IWS\TWS), including related control and monitoring systems.

• Must have 5+ years administration experience with IWS\TWS functions to plan, install, configure, maintain, and troubleshoot and failures.
• 5+ years’ experience working on Linux & Windows Operating systems.
• Must be able to support various SDLC i. e. Dev, Test, Implementation & Production.
• Experience in creating and maintaining operational run books for distributed batch operations
• Role will start Remote (Covid) with eventual onsite requirements in Jacksonville FLA office