Participate in strategy and brainstorm sessions with Distribution & technology teams to articulate and define their goals, identify ways to improve the overall user experience and make them more effective
Design wireframes, user flows, interaction prototypes, user personas, storyboards, customer journeys, site maps, and other design specification material
Work closely with technology teams to ensure that design specifications are implemented
Promote best practices in UI, UX, and interaction design
Conduct usability testing
Conduct user research as needed to learn about users behavior, goals, motivations, and needs.
Determine the information architecture of the digital product. Organize content to guide the user to accomplish tasks or educate them
Qualifications:
3+ years experience in digital design on the Salesforce.com Platform
Bachelor’s degree or equivalent, 8+ years relevant work experience
Excellent communication, presentation, collaboration, and interpersonal skills
Proficiency with Adobe XD, Sketch, Axure, the Creative Suite, and/or other equivalent tools to design for digital interfaces
Experience working in financial services industry is preferred but not required