Senior Systems Engineer

The Workplace IT Systems Engineer is a strong technical leader in developing and implementing global enterprise solutions in a hybrid cloud environment.  They are passionate about leveraging technology to improve employee experiences and productivity.  Their skillset bridges system and endpoint administration with programming and automation.

This person is digitally dexterous and will embrace learning new technologies that deliver amazing collaboration and productivity experiences for our global digital workforce.  While working in an agile environment, this person will build secure high-quality solutions that foster trust in the IT stakeholder community.  They should also have an aptitude for identifying and delivering on automation opportunities in order to minimize waste and maximize effectiveness of our IT solutions and teams.  This person will drive success of the team through strong analytical thinking, continuous collaboration, strong communication, and a desire to both learn from and coach their teammates.

The Workplace IT Systems Engineer employs skills across multiple disciplines in order to build IT solutions that allow our employees to feel more, do more, and be more.

Soft Skills

• Strong analytical and problem-solving skills
• Pride & Ownership in work, with a customer focus
• Full stack systems thinking capabilities
• Security & Automation first mindset
• Affinity for continuous improvement & optimization
• Propensity for learning new technologies
• Ability to teach, learn, and collaborate with team
• Effective communication with global stakeholders

 
Technical Skills

• Windows system and lifecycle management
• Configuration Management (SCCM)
• Mobile Device Management (Intune & Jamf)
• Office 365 and Azure administration
• Identity & Access Management: Active Directory, Azure AD, App Proxy, SSO/SAML, MFA
• Desktop Virtualization (RDS, AWS Workspaces, etc.)
• Cloud-based services, including AWS and Azure
• Software Development Life Cycle
• Programming, APIs, and scripting languages (Powershell, Python, etc.)

 
Desired, but not necessary

• Mac Management
• Linux Management
• Mobile technologies, including Android, iOS
• Telephony, collaboration & conference technologies administration

 
Occupational Experiences

• 7+ years experience managing IT systems in an enterprise with 5K+ users
• Proven ability to solve problems using data and root cause analysis
• Extensive experience with Office 365 Application Administration and Support
• Active Directory and Azure AD administration
• Identity and Access Management
• Windows imaging and device management using SCCM, Intune, and Modern Management
• Proven experience developing and deploying global solutions and standards
• Implementation of Security standards
• Conditional Access policies
• IT Automation to deliver customer value