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Senior Business Analyst
Cambridge, MASenior Business Analyst
Cambridge, MA
Contract to hire
Lead the implementation of strategic RD projects, working closely with RD leadership to identify key initiatives and provide oversite of these initiatives. Will frequently convey project plans, progress and strategies to departmental managers and other stakeholders across RD.
Manages projects by effectively building support through discussion and
compromise. Develops long-term project plans with strategic milestones. Negotiates
timelines with both stakeholders and programming services/reporting analytics
managers and others (vendors or consultants) responsible for delivering outcomes.
Also drives vendors to deliver within established milestones and budgets.
Performs on-going analysis to determine
requirements for the design, development and implementation of information
systems for Resource Development and the Advancement community. Plays a
key role in conducting business and data analysis for these systems and in
implementing new business policies and procedures based upon system use.
Performs application testing, develops end-user training curriculum and
documentation as well as providing high level support.
Characteristic Duties
• Working with other RD managers, identifies critical projects, leads and
develops project plan and manages lifecycle of projects from initial
identification of tools and requirements, to managing implementation, to
testing, to user adoption. Includes working across RD with senior stakeholders
to establish priorities, milestones and key deliverables.
• Performs analysis for data and business requirements for the
implementation of new systems, and upgrades, enhancements and
maintenance of existing systems. This includes analysis of data
structures, working with end-users to
determine specifications for reports and system modules, and analysis of
December 2018
business processes. Develops and documents data and business models, issues
and business requirements and report and system specifications.
• Mentors other analysts on team as well as developers on the RD team.
Frequently reviews work of others and provides feedback on specific tasks
and overall deliverables.
• Designs test plans and performs acceptance testing for his/her projects as
well as overall system upgrades. Documents all test findings and works
closely with application developers and project leads in the resolution of
these issues, reporting issue to the vendor and re-testing revisions.
• Determines end-user requirements for training and develops training
curriculum. Develops format and content for training sessions and prepares
all training materials, both print and electronic. Develops coordinating
documentation, such as user manuals, job aids and screen guides. May
conduct training classes.
• Performs systems analysis of business issues and works together with the
Directors in IT to make recommendations to improve business processes, use
of the system and data integrity. This includes data usage and access
policies, system use and business policies, workflow procedures, and design
of data tables. Also works to uncover and resolve any data inconsistencies or
integrity problems.
• Provides high end-user support in the use of the advancement services
systems and other applications.
• Develops plans and procedures with programming and service desk team to
ensure their preparedness to triage issues for new system functionality.
• Perform other related tasks as assigned.
Qualifications
Bachelor's degree required. Requires 7 years of Business Analysis experience with
evidence of successful project management in the implementation of business
applications, business processes, enterprise systems, databases and/or CRMs. Strong
project management and communication skills. Ability to manage multiple projects
and priorities and meet challenging and changing deadlines. Experience gathering
business or functional requirements collection and analysis required. Ability to present information in a
clear and cohesive manner to a variety of users. Must be a self-motivated team player
with a willingness to collaborate with a variety of staff. High degree of
professionalism, discretion, confidentiality and commitment to quality. Excellent
written and oral communications skills.
Experience in the use and integration of a wide variety of business systems including
enterprise database, reporting, web, mobile and desktop applications preferred.
Experience in advancement services in higher education or other non-profit
organization is strongly preferred. Experience with Ellucian's Advance very
desirable. Experience in developing technical documentation very desirable.
Knowledge of advanced database concepts, preferably in an Oracle environment
desirable. Knowledge of Crystal Reports or other reporting software desirable.
Cambridge, MA
Contract to hire
Lead the implementation of strategic RD projects, working closely with RD leadership to identify key initiatives and provide oversite of these initiatives. Will frequently convey project plans, progress and strategies to departmental managers and other stakeholders across RD.
Manages projects by effectively building support through discussion and
compromise. Develops long-term project plans with strategic milestones. Negotiates
timelines with both stakeholders and programming services/reporting analytics
managers and others (vendors or consultants) responsible for delivering outcomes.
Also drives vendors to deliver within established milestones and budgets.
Performs on-going analysis to determine
requirements for the design, development and implementation of information
systems for Resource Development and the Advancement community. Plays a
key role in conducting business and data analysis for these systems and in
implementing new business policies and procedures based upon system use.
Performs application testing, develops end-user training curriculum and
documentation as well as providing high level support.
Characteristic Duties
• Working with other RD managers, identifies critical projects, leads and
develops project plan and manages lifecycle of projects from initial
identification of tools and requirements, to managing implementation, to
testing, to user adoption. Includes working across RD with senior stakeholders
to establish priorities, milestones and key deliverables.
• Performs analysis for data and business requirements for the
implementation of new systems, and upgrades, enhancements and
maintenance of existing systems. This includes analysis of data
structures, working with end-users to
determine specifications for reports and system modules, and analysis of
December 2018
business processes. Develops and documents data and business models, issues
and business requirements and report and system specifications.
• Mentors other analysts on team as well as developers on the RD team.
Frequently reviews work of others and provides feedback on specific tasks
and overall deliverables.
• Designs test plans and performs acceptance testing for his/her projects as
well as overall system upgrades. Documents all test findings and works
closely with application developers and project leads in the resolution of
these issues, reporting issue to the vendor and re-testing revisions.
• Determines end-user requirements for training and develops training
curriculum. Develops format and content for training sessions and prepares
all training materials, both print and electronic. Develops coordinating
documentation, such as user manuals, job aids and screen guides. May
conduct training classes.
• Performs systems analysis of business issues and works together with the
Directors in IT to make recommendations to improve business processes, use
of the system and data integrity. This includes data usage and access
policies, system use and business policies, workflow procedures, and design
of data tables. Also works to uncover and resolve any data inconsistencies or
integrity problems.
• Provides high end-user support in the use of the advancement services
systems and other applications.
• Develops plans and procedures with programming and service desk team to
ensure their preparedness to triage issues for new system functionality.
• Perform other related tasks as assigned.
Qualifications
Bachelor's degree required. Requires 7 years of Business Analysis experience with
evidence of successful project management in the implementation of business
applications, business processes, enterprise systems, databases and/or CRMs. Strong
project management and communication skills. Ability to manage multiple projects
and priorities and meet challenging and changing deadlines. Experience gathering
business or functional requirements collection and analysis required. Ability to present information in a
clear and cohesive manner to a variety of users. Must be a self-motivated team player
with a willingness to collaborate with a variety of staff. High degree of
professionalism, discretion, confidentiality and commitment to quality. Excellent
written and oral communications skills.
Experience in the use and integration of a wide variety of business systems including
enterprise database, reporting, web, mobile and desktop applications preferred.
Experience in advancement services in higher education or other non-profit
organization is strongly preferred. Experience with Ellucian's Advance very
desirable. Experience in developing technical documentation very desirable.
Knowledge of advanced database concepts, preferably in an Oracle environment
desirable. Knowledge of Crystal Reports or other reporting software desirable.